Terms and Conditions

Payment

Shireoil.dk accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, and bank transfer.
All amounts are in DKK (Danish kroner) and include VAT.

Shireoil.dk uses an approved payment server that encrypts all your card details using SSL (Secure Socket Layer) protocol. This means your information cannot be read by others.

The payment will be deducted from the buyer’s account when the order is shipped.

Delivery

Shireoil.dk ships on all business days once payment has been registered.
Packages are sent with GLS, and you can choose delivery with or without home delivery.

By prior arrangement, goods can be collected at our address.

Expected delivery time:
1–3 business days

Right of Complaint

24 months

Returns / Right of Withdrawal

14 days

Complaints – overview and links

If you wish to file a complaint about a product purchased in our webshop, you can send it to:

The Danish Competition and Consumer Authority
Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby
Website: www.forbrug.dk

If you are a consumer residing in another EU country, you can submit your complaint via the European Commission’s online dispute resolution platform:
http://ec.europa.eu/consumers/odr/

When submitting a complaint, please provide our email address:
Shireoil@mail.dk

Company Information

Shireoil.dk

Ulla Greve
Højbjærgvej 20
4180 Sorø

Contact

Shire Oil Denmark c/o Stald Dania

Højbjærgvej 20, 4180 Sorø
Tel: +45 21464847
Email: Shireoil@mail.dk

Bank Information

Reg: 5319
Account: 0000241548
IBAN: DK3953190000241548
SWIFT: ALBADKKK