Terms of trade

Payment
Shire.dk receives payment with VISA-Dankort, VISA, VISA Electron and Mastercard as well as Bank transfer. All amounts are in DKK. Danish kroner and is incl. VAT. Shireoil.dk uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

Delivery
Shireoil.dk sends on all weekdays when the payment is registered. Packages are sent with GLS and you choose whether you want with or without delivery. By prior arrangement, goods can be picked up at our address.

Complaints – overview and links:
If you have a complaint about a product purchased in our Webshop, a complaint can be sent to: The Danish Competition and Consumer Authority’s Center for Complaint Resolution Carl Jacobsens Vej 35 2500 Valby Link: www.forbrug.dk If you are a consumer domiciled in another EU country, you can submit your complaint in the EU Commission’s online complaint platform. The platform can be found here: http://ec.europa.eu/consumers/odr/ If you file a complaint here, you must provide our E-mail address: Shireoil@mail.dk

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